This notice explains what personal information this website handles, why, and your rights. It covers the website and messages you send us. For questions about your treatment records, please ask us at the clinic.
Last updated 12 November 2026.
Who we are
This website is run by Dr Howard Whitfield, Cardigan Chiropractic, Parc House, Parc Teifi Business Centre, Cardigan SA43 1EW. We are responsible for (the “controller” of) the personal information collected through this website.
Questions about this notice or your information: call 01239 622160, or email drhowardwhitfield@gmail.com.
Visiting this website
This website does not use advertising or analytics cookies, and it does not track you. Its fonts and icons are served from this website.
The website is hosted by QuickCall Hosting, on a server in Strasbourg, France (in the European Economic Area), provided by Host Europe GmbH. Like any web server, it keeps standard technical logs: the internet address of the connecting device, the pages requested and the browser used. These logs are kept for a limited time to keep the site secure and working.
Videos and maps
The patient-education video on our home page comes from educhiro. The map on our Find Us page comes from Google Maps. Neither loads until you choose to play the video or show the map. Until then, nothing is sent to them.
When the video plays, educhiro also loads services from Google, Meta (Facebook) and LinkedIn. When the map shows, Google receives your internet address. These companies may set their own cookies, under their own privacy policies.
When you contact us
If you phone or email us, or send the form on our Testimonials page, we use what you send us to reply to you and to deal with your message. The form sends us your name, email address, subject and message by email, through the SMTP2GO email delivery service. It is not stored on the website.
Please don’t send detailed health information through the website. We are happy to talk about it in clinic or by phone.
Our lawful basis is our legitimate interest in answering messages, or taking steps you ask for before you book treatment. If you send us feedback, we will ask you before publishing any of it on this website.
Who else handles your information
We don’t sell your information or share it for marketing. These service providers handle it for us:
- QuickCall Hosting, for website hosting and server logs, on a server provided by Host Europe GmbH in France;
- SMTP2GO, which delivers email sent by the website’s form;
- Titan Email, for our website email address;
- Google (Gmail), for our clinic email.
Our web server is in France. The UK recognises the European Economic Area as giving adequate protection to personal information. Some of our other providers may store data elsewhere outside the UK, under their own safeguards for international transfers.
We keep messages only for as long as we need them to deal with your enquiry.
Your rights
Under UK data protection law you have the right to:
- ask what information we hold about you;
- have it corrected or deleted;
- object to how we use it, or restrict it.
To use these rights, contact us using the details above. We will reply within one month.
If you are unhappy with how we handle your information, please tell us first. You can also complain to the Information Commissioner’s Office, at ico.org.uk or on 0303 123 1113.